TruFusion Retreat at Xinalani Resort
Agreement 2025

Terms and Conditions for Reservation
TruFusion Washington, represented by its owner company, TFO LLC, hereinafter called “TruFusion” and Xinalani Retreat, represented by its operator company Operadora Seeds, S.A. de C.V. hereinafter called “the Company” or “Xinalani” or “Retreat Hosts”, accepts bookings from individual attendees on the following conditions:

Reservation dates: March 22-March 29 2025
Location: Xinalani Resort, Puerto Villarta, Mexico

Booking Deposit and Cancellation Policy
A 50% deposit is due at the signature of this contract to confirm your reservation for the TruFusion Retreat at Xinalani Resort. The balance must be paid by December 22, 2024. For cancellations made more than 90 days prior to the arrival date of November 16th, refunds minus 25% will be given. No refunds for cancellations less than 90 days in advance.

All pricing is for double occupancy, with the exception of the palapas which are single occupancy. Pricing includes selected room accommodations, 3 meals a day, non-alcoholic beverages, 2+ group classes per day and a group excursion. A la carte items are available for purchase through Xinalani directly. Pricing does not include airfare, guest are responsible for booking and paying for that separately and providing the information to TruFusion.

How to arrive to Xinalani
Xinalani is only accessible by boat, there is no road leading to the resort. Guests should book an arrival flight that lands no later than 4:00PM and a departure flight that takes off no earlier than 12:00PM. All guests arriving to the airport after 4:30PM (as scheduled or due to delays or flight cancellations) will have to find their own accommodations at their own expense for the evening and will be transferred to Xinalani the following morning. They will receive a new transfer schedule and instructions notice by email in a timely manner. NO transportation service will be provided if the arrival flight lands after 4:30PM on the arrival day or departs before 12:00PM on the departure day. For safety reasons, the guests will need to spend the night in Puerto Vallarta, Xinalani will not be responsible for the hotel night in Puerto Vallarta as attendees are being told in advance of the requirements.

Shuttle Service (Required)
The service includes:

• Transfer by taxi or van from the airport to the pier Terminal Maritima or Boca de Tomatlán
• Transfer by boat from the pier to Xinalani
• Return to the airport at the end of the retreat. Any guests not returning to the airport must pay for their own transportation from Terminal Maritima or may go to the airport and choose the transportation of their choice to go to their final destination.

Important information regarding Shuttle Service:

1. The TruFusion will provide Xinalani with a complete guest list 15 days prior to scheduled group arrival with each guest’s first name, last name, room category, occupancy, email address, detailed flight itineraries for both arrival and departure (airline, flight number, flight landing, and take-off schedule) and must advise Xinalani in case of last minute changes.
2. Xinalani will send to all guests detailed and illustrated transfer instructions and a transfer schedule at least 72 hours before group’s arrival.
3. Hostesses from the cab/van transfer operator will greet guests at the airport and coordinate their transfer to the pier.
4. A Member of Xinalani’s staff will be at the pier to greet guests and escort them to the boat.
5. If a guest flies in early and stays at a different place the days before his/her scheduled check-in at Xinalani, he/she will have to meet the group directly at the pier (Marina Vallarta or Boca de Tomatlán). No discount, no refund or credit will be allowed due to the void car/van ride from the airport to the pier.
6. If a guest leaves the retreat early or late, Xinalani will arrange to ensure his/her Shuttle Service to the airport.
7. Xinalani’s transfer coordinators consistently make their best efforts to ensure a pleasant experience and to limit guest’s waiting time at the airport or at the pier, but guests must be advised that due to cars, vans, and boats availability, capacity and efficiency, in special group transfer circumstances, they may have to wait at the airport and/or at the pier for up to two hours.
8. On Departure, boats are scheduled by default to leave the resort at least 3.5 hours before flight departure, knowing that the boat transfer may last between 30 to 45 min and the cab/van ride may last between 5 and 15 minutes. Xinalani will make their best efforts to adapt the transfer schedule to their guest’s comfort, but declines responsibility for any delay or, on the contrary, unexpected waiting time at the airport.
9. At least 24 hours before the end of the retreat, Xinalani will print a departure schedule and give it to the On-Site Group Leader for TruFusion for guests to double check their personal flight information and to acknowledge their boat’s schedule.
10. Boat navigation in the Bay of Banderas is subject to weather conditions and to authorizations of the Harbor Master of Puerto Vallarta. Xinalani reserves the right to modify the transfer schedule and itinerary or cancel it for any reason dictated by local authorities or force majeure and declines liability for any consequence the guests may suffer as a result of this itinerary/schedule modification/cancellation.
11. Xinalani does not directly operate car and boat transportation from and to the airport but acts as a contractor’s coordinator. We carefully selected duly authorized and accredited transfer service providers that operate under their own liability and are fully insured. Xinalani is not liable for anything that occurs during those transfers, should they require it, the guests will be referred to the insurance company’s of those service providers.

Force Majeure
Xinalani’s and/or TruFusion’s failure to perform any term or condition of this contract as a result of an extraordinary event or circumstance beyond its control such as, but not limited to, war, strikes, riots, fires, floods, acts of God, natural disasters, epidemics, governmental restrictions, power failures, or damage or destruction of any facility, shall not be deemed a breach of this Contract.

Xinalani and/or TruFusion reserves the right to cancel the reservation in case of force majeure. In this event, no refund is possible. Xinalani and/or TruFusion is not responsible for any expenses or damages incurred as a result of event cancellation including preparation costs, airline tickets, travel documents or other expenses. Travel insurance is always recommended. group leader or a personal vacation. In the case of force majeure during a retreat, Xinalani will
take the best course of action to keep all guests safe as decided by management.This may include emergency evacuation and cancellation of the event. Should a group be evacuated, Xinalani will make its best efforts to provide an option of safe accommodation to the group as long as necessary at the guests’ expense. All monies associated with room and food costs for the time away from property will be covered by the guests.

Price and Gratuities
The price quoted for any stay in Xinalani Retreat covers the selected accommodation, 3 meals per day taken in the dining room, all taxes and the use of all Xinalani facilities. All other goods and services such as spa treatments, excursions, tours, and bar drinks will be charged separately to each guest’s room account. Although optional, staff gratuities are very important in Mexico and are welcome by cash only and should be handed to the front desk at check-out; they will be distributed among the staff. Recommended gratuity per guest is $15 USD per night spent at Xinalani.

Rates
Rates per night per person are expressed in USD. The rates include three meals per day (breakfast, lunch, and dinner) and all taxes. Gratuities and air transportation are NOT included.

Food & Beverages
Three meals a day (breakfast, lunch, and dinner) are included in the room rate, including a fresh juice of the day at breakfast, including a fresh fruit water or natural iced tea of the day at lunch. Fresh purified water, high quality house coffee and house tea and hot water are available at the dining patio at any time of the day from 7:00 am to 9:30 pm. Any extension of that schedule may result in additional fees. All other foods and drinks requests may be subject to additional charges. All meals are served at the beach front dining patio with the following schedule:

• Morning Tea/Coffee: 7:00 AM
• Breakfast: 10-11 AM
• Lunch: 2:30-3:30 PM
• Dinner: 7:30-8:30 PM

Any guest can arrive at the restaurant during the time span allotted for a specific meal and expect to be served. Most breakfasts, lunch and dinner are served buffet style. All guests should feel free to repeatmany dish the number of times they want subject to availability.

Xinalani waiters will gladly offer guests the opportunity to repeat dishes. Xinalani offers a varied selection of specialty coffees, smoothies, beers, wines, liquors, and cocktails at an additional cost (a bar menu is available upon request). Incidentals are charged to each guests’ room. Xinalani may cater to special requests for specific wines or liquors provided they are available on the market and the logistics allow the staff to purchase it in a timely manner.

Special diets such as vegetarian, or vegan, and personal food allergies can be catered to in Xinalani Retreat if properly advised with two weeks anticipation. Any changes that require significant adjustment from the planned menu (as in purchasing specialized or extra ingredients or requiring a staff change or meal schedule extension) may incur additional charges.

Individual Accounts
Separate individual accounts will be established at check-in for all guests to cover all incidental charges to their rooms not covered by the group master account. All guests, before departure from the resort, must settle individual accounts.

Health
Attending a retreat at Xinalani is at your own risk and as such Xinalani and/or TruFusion is not liable for any injuries incurred while on property.

Limitation of Liability
The fulfillment of this agreement by either party is subject to acts of God, war, government regulation, disaster, Hurricane, Flood, Influential Terrorist attacks, strikes, civil disorder, and curtailment of required transportation, or other emergencies making it inadvisable, illegal, or impossible to fulfill this agreement. It is provided that this agreement may be terminated for any one or more of such reasons by written notice from one party to the other, without liability.

Indemnification and Hold Harmless
The attendee and TruFusion and Xinalani each agree to defend indemnify and hold harmless the other party from and against all claims, actions or causes of action, liabilities, including attorney ́s fees, and cost arising from the defense of any claim, action, cause of action or liabilities arising out of or resulting from any act taken or committed by the attendee on the one hand, or the Retreat Hosts on the other hand, pursuant to the performance or failure to perform each party’s obligations, including the negligence of each party hereunder. The attendee and the Retreat Hots each agree to defend, indemnify and hold harmless the other party for any claim, action, cause of action and liabilities which may be asserted by third parties arising out of the performance or failure to perform each party’s obligations pursuant to this contract, including the negligence of each party hereunder, except for the willful misconduct or gross negligence of the other party.

Legal Jurisdiction
This agreement shall be construed under the laws of the state of Jalisco, Mexico and in the event litigation is required to settle any dispute between the parties, it is agreed that litigation shall be commenced and maintained in the Circuit Court in Puerto Vallarta Jalisco, Mexico.

Assumption of Risk
Xinalani Retreat is dedicated to ensuring the safety of all guests, although all clients must assume the risk inherent in travel. The Company and or TruFusion is not responsible for any unexpected risks or occurrences including those from weather, terrain, wildlife or other force majeure.

Guidelines and Rules on Property
This set of guidelines and Rules is printed in each room.

ACTIVITIES AND SERVICES

• The only activities or services that will be offered for an extra charge at the hotel, are the ones that Xinalani offers.

WATER & BATHROOM

• Don’t drink tap water. There is a water dispenser in your room and a couple of glasses. When empty, our housekeeping team will refill them with filtered water
• When showering, please only use biodegradable soaps and shampoos (like the ones provided in your suite) as we recycle the water and use it for irrigation purposes. The housekeeping staff will give you more soap and shampoo if needed.
• To limit water consumption, please shut off your showerhead when soaping yourself.
• White towels are for your room. Orange towels are for the beach. Please leave white towels in your room
• The toilet paper goes into the toilet
• Please don’t hang towels or wet clothes on the balcony or on the bamboo walls, use the hooks provided in your bathroom
• The electric outlets in your suite are for cell phones, laptops or cameras. Please don’t use hair-dryers, as our electrical circuits are not designed to withhold high intensity electric devices
• Leave your shoes out of your room and enjoy a barefoot retreat
• Please don’t use any loud sound system in your suite after sunset. Should you have specific needs, please inquire
• Don’t leave food in your suite as it will draw bugs and animals
• The housekeeping staff will make your room daily while you’re in yoga practice or at the restaurant. In an eco-friendly effort, we replace towels and sheets once every three days. Should you need a specific change of linens or towels, let us know
• Please be gentle when manipulating curtains, as they are fragile. If you need help with your curtains, let us know
• A fire extinguisher is located in the closet of every suite. Make sure you read the instructions to be ready in case of an emergency

NO SMOKING

• Xinalani is a non-smoking property. If you wish to smoke, please do so on the beach and dispose of your cigarette butt in a proper trash can afterwards

SAFE BOX

• Each suite has a safe. Instructions are available in a card inside the box. If you’re having trouble with your safe, please let us know. Make sure you leave all your personal objects in the safe (wallets, cameras, ipods, jewels, passports, etc).

SPA, TOURS & ACTIVITIES RESERVATIONS

• Reservations for spa treatments, tours & activities need to be made at least one day in advance. Reservations are not cancelable and they will be charged to your room’s account

FIRST AID

• A first-aid kit is available at the front desk

RESTAURANT

• Your fare includes 3 meals per day, if you’re craving for a bite in between meals, please inquire at the restaurant for available snacks. Additional costs apply
• To make sure you get the greatest service, please respect the restaurant schedule, and the staff will love you even more

IN THE YOGA STUDIOS

• You may use props, mats, blankets, etc. make sure you clean them and replace them whenyou’re finished

CHECK-OUT

• Please double check that the front desk staff has your departure flight information. They will confirm your boat schedule to go back to the airport
• Check-out is done at the front desk. To avoid long lines and stress, you may settle your bill the night before check out.
• Upon departure, you can leave your packed luggage outside your room, one of our staff will pick it up and bring it down to the panga (boat). Kindly make sure that all your belongings are on the boat before you get onboard to leave Xinalani. Xinalani is not responsible for forgotten items.

GRATUITIES

• Tipping is customary in Mexico. You may leave gratuities at check-out and the management will distribute them to the staff evenly. min. Recommended $15 US per day and per guest and are accepted by cash only.

CHILDREN POLICY

• Guests younger than 18 years old are not allowed at Xinalani, the minimum age for our guests is 18 years old.